Terms and Conditions

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Company (“we,” “us” or “our”), concerning your access to and use of the website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).

You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, then you are expressly prohibited from using the Site and you must discontinue use immediately.

Services Provided
Company offers chargeback management services to help businesses prevent, manage, and resolve chargeback disputes. We act as a third-party intermediary between you and payment processors to assist in recovering disputed transactions.

User Responsibilities
By using our services, you agree to:

• Provide accurate and up-to-date information about your business and transactions.
• Cooperate with our team in providing any necessary documentation to resolve disputes.
• Ensure that your use of our services complies with all applicable laws and regulations.

Fees and Payment
You agree to pay the fees outlined in your service agreement with Company. Fees are based on the services provided and may vary depending on your chargeback activity and recovery success. Payment terms and methods will be communicated to you directly.

Guarantee of Results
While Company strives to achieve the best possible outcomes in resolving chargeback disputes, we do not guarantee that every chargeback will be successfully resolved in your favor. If you are not satisfied with your results, please contact us.

Limitation of Liability
Company is not liable for any losses, damages, or penalties you may incur due to unresolved chargebacks, processing issues, or any failure to recover disputed amounts. Our total liability, in any case, is limited to the fees paid for our services.

Termination
You may terminate your service with Company at any time by providing written notice. Company reserves the right to terminate services at its discretion if there is a breach of these terms.

Confidentiality
We will maintain the confidentiality of all sensitive business and financial information you provide in connection with our services. We will not disclose your information to third parties without your consent, except as required by law.

Modifications
Company reserves the right to modify these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services will constitute acceptance of any updated terms.

Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us.